Our services:
Adhere to high standards of service requirements, the service center must be "warm, with that quick, convenient and efficient" cross request.
Construction service channel, enabling customers to enjoy one-stop accepting, one-stop tracking service.
Comprehensive technical support system and service system to provide customers with the perfect after-sales technical services.
Providing customers with 7 * 24 hours a day, full-service, the whole process of service.
Our after-sale service:
24 hours online customer service:13827278786 | 400-6480-668 online services at any time, so any time you can contact to goods and services.
Pre-sale services:The company free to send professional and technical personnel, field trips, according to the actual situation, to provide users with the best matching program, provides a variety of special specifications of power supply products.
Service:Free shipping commissioner, on-site service, installation and maintenance and technical guidance;
18 months free warranty, maintenance and service support;
Service response time: (1 ~ 4 hours) response, place settled within 36 hours;
It offers free instant online support, remote assistance, diagnostic troubleshooting, supply all kinds of accessories and consumables;
Regular service personnel will do their reconnaissance, maintenance, and regular sales customer service call.
(Pearl River Delta in Guangdong Province only)
Remote Service:For different provinces of the region, we have the appropriate offices, technical service support for their guidance, our customer satisfaction as the first, regular professional and technical personnel to inspect maintenance, and regular sales customer service telephone interviews, customer satisfaction is our success.
